Shipments to Europe (updated 25/01/21)
Unfortunately we have had to take the difficult decision to suspend EU shipments temporarily.
The postal and courier services continue to be under a great deal of pressure due to the pandemic, which is having an impact on delivery timings and has also resulted in an increased number of packages going missing.
Furthermore, new border procedures, including additional customs paperwork, needed for parcels going to Europe, are putting extra pressure on turnaround and transit times and increasing costs. There is the added complexity of customs charges as we are now outside of the EU and at the moment, we are unable to advise our European customers on what these may be. As a result, we don't feel that we can offer the level of service you deserve.
Thank you all for your support and we would like to reassure you that we are doing all we can to work out a solution that works for everyone and to be able to start shipping OMGTea products internationally again soon.
Please accept our sincere apologies for any inconvenience and if you should have any questions, don't hesitate to get in touch by emailing firstname.lastname@example.org.